Franchise Owners & Staff

Have a question about BrokerBridge? You're in the right place. We've gathered the questions owners ask the most, from getting started and completing your checklist to managing your team and using Leaderboard. If you don't see what you're looking for, email us at brokerbridge-training@dlcg.ca and one of our team members will respond to your message. Invitations & Account Setup When were the franchise owners' invites sent? I still haven't received mine. Invites went out to all

Every broker wants to know one thing: where do I stand? Leaderboard answers that question. It's the tool inside BrokerBridge that shows you exactly where you rank in your network, how your teams are performing, and where your franchise sits among the rest. See Leaderboard in action In just a few minutes, this walkthrough takes you through the home screen, comparative analysis, team tracking, and filters, so you know exactly what to expect when you log in. Know exactly where y

A short guide to what the checklist covers, why it matters, and how to work through it. Watch the short video below for a quick review. What this checklist is BrokerBridge is DLCG's new Broker Management System. The checklist is how you get your franchise set up on the platform. When the checklist is complete, your franchise is fully represented in BrokerBridge: your structure, your teams, your agents, and the onboarding process you will use for every new hire from this point

Accessing BrokerBridge for the first time. Before You Start Make sure you have an authenticator app installed on your phone. You will need it partway through this process, and you cannot complete your login without it. If you have not installed one yet, start with Setting Up Your Authenticator, then come back to this page. Your Invitation Email Your BrokerBridge invitation email is valid for 7 days. If your link has expired or you cannot find your invitation email, email us a

Everything you need to know about authenticator apps and how to use one to log in to BrokerBridge securely. What is an authenticator app and why is it important? An authenticator app generates a unique 6-digit code on your phone that refreshes every 30 seconds. When you log in to BrokerBridge, you'll enter this code along with your password. This is called multi-factor authentication (MFA). Why do we require it? Your Broker Bridge account holds sensitive information: your per

Welcome to your BrokerBridge training hub. This is where you will find recordings of our owner sessions, details on our live Office Hours calls, and the right place to reach us when you need help We're Launching BrokerBridge Office Hours BrokerBridge Office Hours is an open, online call for franchise owners and staff across DLC, MA, and MCC. There is no agenda and nothing to prepare. Franchise owners, and their staff members are all welcome to drop in, stay as long as they ne