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Welcome to BrokerBridge Trainline

What is Broker Bridge: The Full Ecosystem

Broker Bridge: Basic Navigation

Understanding the Hierarchy in Broker Bridge

How to create a Person Record in BrokerBridge

How to Create a Franchise Record in Broker Bridge

How to Create a Team and a Sub-team Record in Broker Bridge

Transferring a Person Between Franchises

Broker Bridge: The Ground Rules for Ops

Coming soon to the Trainline!

Legacy IDs

What is BrokerBridge

Confirming Your Franchise

What is BrokerBridge

  • 1 hour ago
  • 2 min read

Your introduction to the platform DLCG is building for the next decade.

The platform


BrokerBridge is the new Broker Management System of DLCG. It brings the work of running a brokerage onto one platform. Onboarding new agents, tracking performance through Leaderboard, managing compliance and licensing, building your team's digital presence, and connecting to payroll all live in one place.


One login. One source of truth. One platform for your entire brokerage.


How it is built


BrokerBridge is built as a hub-and-spoke ecosystem. At the center sits the core platform that holds identity, hierarchy, and access for everyone in your franchise. Eight functional areas radiate outward from that hub, each one a distinct capability that connects back to the central source of truth.


At the Centre: The Hub


Four capabilities sit at the heart of BrokerBridge.


  1. Single Login. One username and one password into BrokerBridge and every tool connected to it.


  2. Unified Broker Directory. The authoritative record for every person in your franchise across DLC, MA, and MCC.


  3. Self-Serve Profile Management. Your team updates their own contact information, social links, and addresses directly. Updates flow through to every connected system automatically.


  4. Onboarding and Off-boarding. Bringing new agents on or removing those who leave both happen entirely inside BrokerBridge. The platform tracks the workflow, captures the right documents, and updates connected systems for you.


Around the Hub: The 8 Spokes


  1. Reporting and Performance. Production reporting, financial reporting, and the live Leaderboard. Rewards programs like MPP and DLC Awards run on BrokerBridge data.


  2. Connect Payroll and Payments. Commission statements, expense management, compliance holds, and adjustments flow through the connection between BrokerBridge and payroll.


  3. Marketing and Media. DMC Media Corp, the Marketing Library, Gold Rush and Campaign Assets, and DLCG Merch.


  4. Operations and Support. Zendesk Support, an AI Support Agent at Tier 0, a Knowledge Base, and Operations Assistance.


  5. External Integrations. Credit bureaus, lenders, insurance partners, calculators, and compliance vendors.


  6. AI and Intelligence. Predictive insights, automated reporting and alerts, and the AI chatbot already in development.


  7. Training and Compliance. AML Training, Compliance Certification, Enterprise Training Programs, and the Video and Learning Library.


  8. Websites and Digital Presence. National Websites, Franchise and Agent Websites, Event Websites, and Lead Routing.


What this means for your brokerage


Over time, BrokerBridge will mean less manual work for you and your staff, faster onboarding when new agents come on, and real-time visibility through Leaderboard. Licensing renewals stay tied to the person, not buried in spreadsheets. And when you are actively recruiting, BrokerBridge gives you a cleaner story to tell prospective agents about the platform they will be working with.

 
 
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